Terms & Conditions

1. General
By accessing this website and purchasing from Kara Muah, you agree to these Terms & Conditions.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the site constitutes acceptance of those changes.

2. Eligibility
You must be at least 18 years old or have permission from a legal guardian to use this website.

3. Products
All products are cosmetic and intended for external use only.
Results may vary depending on individual use, skin type, and application technique.
We do not guarantee specific results.

4. Orders
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including:
• suspected fraud
• unauthorized resale
• pricing or product description errors
• abnormal order quantities

5. Pricing & payment
All prices are listed in USD.
Payments are processed through third-party providers (Shopify Payments, Stripe, PayPal). We do not store full payment details.
We reserve the right to change pricing at any time.

6. Shipping & returns
Shipping and return policies are governed by our Shipping Policy and Return Policy, which are incorporated into these Terms.
Customers are responsible for return shipping costs unless the item is defective or damaged.

7. Shipping risk
Risk of loss transfers to the customer once the order has been handed over to the shipping carrier.
Kara Muah is not responsible for:
• lost packages
• stolen packages
• carrier delays
• damage during transit

8. Product use & safety
You agree to use products at your own risk.
You must:
• avoid contact with eyes
• discontinue use if irritation occurs
• perform a patch test if necessary

Kara Muah is not liable for:
• allergic reactions
• misuse of products
• improper storage or application

9. Medical disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Statements have not been evaluated by the U.S. Food and Drug Administration.

10. Intellectual property
All content, including:
• logos
• product names
• text
• images
• designs
is the property of Kara Muah and protected by intellectual property laws.
Unauthorized use is strictly prohibited.

11. User content
By submitting content (reviews, photos, comments), you grant Kara Muah a perpetual, royalty-free license to use, reproduce, and distribute such content for marketing purposes.

12. Prohibited uses
You may not:
• use the site for unlawful purposes
• violate any laws or regulations
• infringe intellectual property
• attempt to hack or disrupt the site

13. Limitation of liability
To the fullest extent permitted by law, Kara Muah shall not be liable for:
• indirect or incidental damages
• loss of profits or data
• damages arising from product use or misuse

14. Disclaimer of warranties
All products and services are provided “as is” without warranties of any kind, express or implied.

15. Indemnification
You agree to indemnify and hold Kara Muah harmless from any claims, damages, or expenses arising from:
• violation of these Terms
• misuse of products
• infringement of third-party rights

16. Third-party services
We are not responsible for the performance or policies of third-party services, including:
• payment processors
• shipping carriers
• analytics platforms

17. SMS & marketing consent
By providing your phone number or subscribing, you agree to receive marketing communications.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP.

18. Email marketing
By subscribing, you agree to receive promotional emails. You may unsubscribe at any time.

19. Privacy
Your use of this site is also governed by our Privacy Policy.

20. Dispute Resolution
You agree to contact us first at support@karamuah.com to resolve any dispute informally.

21. Arbitration & class action waiver
To the extent permitted by law, disputes shall be resolved through binding individual arbitration.
You waive the right to participate in class actions.

22. Governing law
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

23. Force majeure
We are not responsible for delays or failures due to events beyond our control, including:
• natural disasters
• shipping disruptions
• strikes
• system failures

24. Severability
If any provision is found invalid, the remaining provisions remain in effect.

25. Contact
For any questions, contact: support@karamuah.com

Last updated: May 6, 2026